Regarding modern business phone systems, there are two main options: traditional and Voice over Internet Protocol (VoIP). Traditional phone systems rely on physical hardware to make calls, relying on copper wires or fiber-optic lines that transmit voice signals through the telephone network. VoIP phone systems move voice signals over the internet instead of traditional networks, using IP technology to process and deliver calls. Additionally, considering the setup and maintenance requirements for each type is another factor. Traditional systems involve running new wires throughout the workplace. On the contrary, hosted VoIP systems require minimal technical know-how, especially if you’re using pre-configured phones that are easy to plug in and use.
Traditional phones, indeed, have been the foundation of business communication for decades, but they tend to be more expensive than hosted VoIP systems, depending on the number of lines needed. Security is another factor to consider when choosing a business phone system. While traditional systems are secure because of their isolation from the internet, they lack advanced encryption methods. In contrast, hosted VoIP systems make use of the internet to make and receive calls and offer encryption and other security protocols. Although traditional systems may have further built-in security measures like firewalls and secure lines for added protection, they might not yet provide the strong security measures that the more recent VoIP competitors provide. Moreover, with VoIP, you get much faster speed and even use your existing internet connection.